25 June 2012

Gamcare - Working with Problem Gamblers





"If he does not play to win, he does not play to systematically lose either, rather for those breathtaking moments at which everything - absolute gain, ultimate loss - becomes possible" Marc Valleur




I recently attended a 2 day training event in Brighton entitled "Working with Problem Gambling" with GamCare Clinical Training Officer Trevor David.

My training was funded by GamCare as I have recently become an Associate Counsellor for Steven James Counselling, a counselling agency in Poole, Dorset, who are in turn, a partnership agency of GamCare. [please note that I have taken a break from working via GamCare with effect from June 2015 although am still seeing people with gambling issues privately]

Gamcare was founded in 1997 and is a charity that provides information, advice, support and free counselling for the prevention and treatment of problem gambling. They also engage in ongoing research around the issue of problem gambling and work with gambling companies to develop responsible policies.

So, some facts and statistics we learned were:



  • 73% of adults in Great Britain gamble each year
  • Over 1 billion pounds is staked each week
  • After the National Lottery, scratchcards are the most popular gambling activity
  • 14% of the population used the internet to gamble in the past year


Training focused on problem gambling and pathological gambling. In 2010 approximately 0.9% of the GB population met the DSM IV Pathological Gambling criteria up to around 450,000 people. In the USA the proportion is 3.5% and in Hong Kong it's 5.3%. Canada and New Zealand are at 0.5%.

So with the focus on problem gamblers we learned that:



  • Gambling can be used as emotion management - to dispel difficult or threatening feelings and emotions
  • Problem gamblers often believe that they are an expert in what they do
  • They have distorted beliefs about the likelihood of winning money back
  • There is persistence even when losing, and a tendency to "chase losses"
  • There is  toleration of associated costs (financial, personal, social)

There is a risk of suicide with problem gamblers - 13% reported an attempt, and 26% of pathological gamblers had attempted, so this is an important part of the assessment process and shows the necessity of support.

I was relieved that we weren't told exactly how to run the sessions but given background information about gambling and tools to incorporate in our existing practice, including existing models of problem gambling, tips on how to work with inevitable ambivalence and an introduction to Motivational Interviewing which fits in very well with my person-centred/existential leanings. MI is "a collaborative, person-centred form of guiding to elicit and strengthen motivation for change".

The 2 day course was jam-packed with information - there was so much to learn delivered in a variety of teaching methods. What helped enormously was Trevor David's teaching style which, whilst professional and informative, had a distinct edge of sharp humour, self-disclosure and humanity. Since learning that latest neurology states that when we learn, the recall of new facts is enhanced by the presence of certain degrees of emotion during learning” (Antonio Damasio 2000)I have appreciated being taught in a vivacious way that doesn't reply only upon academic fact being imparted.

I see gambling as a form of addiction, not dissimilar to addiction to substances. In the case of gambling, the person is addicted to the neuropeptides and neurotransmitters (the body's natural chemicals) that are released when gambling, whether they win or lose (see quote at the start of this blog post!). The person suffers withdrawal symptoms when they try to stop this behaviour. The cells of their body are used to receiving certain levels of these chemicals and when they stop, their body's homeostatis is sent out of kilter. The unconscious, survivalist part of the brain sends messages to say "get those chemicals" and highjacks the thinking part of the brain (the frontal lobe) into making decisions that will restore the homeostatis - i.e. we will engage in behaviour to ensure we get those certain chemicals we're used to by partaking in gambling. This model of addiction to our own chemicals can help explain why people may struggle with anger, stay in abusive relationships, or not be able to stop worrying.

I also share some of the ideas of the psychodynamic approach to gambling which says that gambling behaviour is a reenactment of an unresolved conflict. This may make sense to you when you consider that there is often a cycle of low self-worth, followed by gambling until one has nothing left, followed by a further dip in self-worth. Why would somebody carry on doing the very thing they are ashamed of, that is getting them into financial and relationship trouble, if there wasn't some pay off in the wretchedness they suffer after the event? The same applies to people with problems with substances.


The GamCare helpline is open daily from 8am 'til midnight:


0808 8020 133



4 June 2012

Counselling - The Frequency of Therapy and the Question of Client Autonomy


I had a discussion with my partner yesterday morning about whether it is right to ask clients to commit to weekly sessions and/or to specify a duration of therapy. He suggested that it would be a good concept for me to explore and blog about.  I had spent the previous day at Exeter Respect Festival, with the Therapy@GandySt stall. We were tucked away in the Healing Zone – pretty much hidden from most of the park and consequently, we weren’t getting much traffic. So yesterday I decided to stray away from the Healing Zone and present a question to the festival goers.  This seemed like a great opportunity to do some real learning based on what people actually want, rather than basing my stance on personal preferences.

At the agency where I work clients are expected to commit to weekly sessions of 10 weeks, or weekly sessions of an undetermined duration. The “open-ended” contract is to be reviewed periodically but the expectation is that the client will come along at the same time, on the same day on a weekly basis, except for pre-agreed holidays. Allowance is made for emergencies and illness but generally speaking, cancelled sessions are expected to be paid for. One of the justifications for this is that the agency can only charge such low costs for counselling based on regular client attendance. Also, that the clients needs to show commitment to their therapy.

In my private practice, I have tended to leave the duration and regularity of therapy entirely up to the client. This may have something to do with the fact that my therapist, whom I saw throughout my training and beyond, does not bring up the issue of frequency or ever ask if I want to book the next session. I have always liked this lack of pressure and the fact that the decision is left entirely to me. It suits my personality and I had assumed that everybody would share this appreciation.

It was in discussing this with a colleague, who takes a different stance, that I first started to really question this assumption. My colleague told me that when he embarks on private practice he intends to ask clients to commit to weekly sessions of a particular duration. I asked him what his therapist’s stance had been and, low and behold, his therapist had had the same requirements. My colleague said that this was what he needed, that he had benefited from this contract and wanted to give his clients the same.

What also came up was the fact that clients committing to coming along weekly for a set duration is much more handy for the therapist than sporadic attendance. This issue of convenience is something that jars with me and I firmly believe that this is not a good enough reason to insist on weekly sessions.

So, I wanted to find out more about what people actually want out of their therapist with regards to pushing for regular attendance.

I have never done any market research before, or anything that involves approaching strangers and asking them questions. So the first thing I did to make life easier on myself to was to make sure that I only had one question to ask. It seemed much more likely to get a result if I asked “Please could I ask you just one question?”. Of course I had to think of the question and I was conscious that the power of semantics in the choices I was posing to people could heavily influence the outcome. I settled on:

Asking verbally: If you were to choose to have some counselling or psychotherapy which would be your preference?

Then showing the two possible choices on a sheet whilst simultaneously reading them out:



A: The therapist requires you to commit to weekly sessions of a particular duration e.g. 6 or 10 weeks


or



B: The frequency of therapy is your choice




I did make some prior assumptions as to how the results would turn out, but I was genuinely open-minded and curious as to what they would be.

Do you have an assumption as to what they might be?




So, I asked 119 people in all. Only one person declined to answer – he said it would never be relevant to him, but did point out that his companion had had counselling so he could answer! (he did). On the whole, I was surprised at how forthcoming some people were about their therapy history and I very much valued the time people took to really consider this issue.

I did not keep a tally of ages or gender but I consciously alternated men with women and targeted differing age groups, going from a-level students up to elderly folk  in their 70’s or 80’s. They were mainly white British but with some ethnic variation of around 10% (a rough estimate).

9 of the people I asked are therapists.

It took about 4 hours in total. the majority of people were happy to just give their answer and move on, others wanted to ponder for a while. Some gave a few words by way of explanation of their choice and there were some individuals and groups that I approached that were intrigued and asked more questions and contributed to a discussion about the topic of client autonomy and other counselling related issues.  It was a wonderful experience and I really felt that there was real learning potential for me in this, and hopefully others who may read this blog.

On to the results. Of the 119 people I asked the question:


  •  51 people chose A (42.9%)
  • 60 people chose B ( 50.4%)
  •  1 person declined to answer (0.8%)
  •   1 person said that they had no preference (0.8%)
  •    2 people said that it would depend on the situation (1.7%)
  •    4 people said they would like a mixture of the two i.e. be given the option of structure but given the choice of whether to adhere to it or not, or to start with A and progress to B (3.4%)


From these 119,  the 9 therapists I asked:

  • 6 chose B
  • 1 chose A (but reckoned that clients would choose B)
  • 2 chose a mixture of the two



Some people commented on their choice.

People that chose A said (comments from those that are therapists marked T):

  1. As a client I would want the commitment (T)
  2. I trust their (the therapist’s) judgment
  3. I wish I had had more guidance. Therapy can open you up and leave you raw and without the agreement it could leave people floundering. You can’t sort your head out in one hour.
  4. I would go by what they said
  5. I can’t be trusted
  6. Better being disciplined – it suits my personality
  7. It would be structure and I’m not structured
  8. If you’re going to go on a journey you need to stick to it
  9. I’d like a bit of order
  10. I would have thought that if you needed therapy you would need A
  11. If it wasn’t A I probably wouldn’t bother
  12. Commitment is important – it gives the incentive to keep going even when the going gets tough
  13. If you were told that you had to do it weekly you would be more likely to go
  14. It would be easier for me, I like routine
  15. I would know that that time with the therapist was safe
  16. I would want it weekly, but not for a particular length of time
  17. Would need A to be effective
  18. We assume the therapist knows better than we do.
  19. My judgment may be impaired
  20. A – otherwise I wouldn’t go
  21. I need structure
  22. People need structure, particularly those with addictions



People that chose B said:

  1. It would feel restrictive going weekly
  2. Some clients only want one session (T)
  3. Definitely B – you can’t tell how long it’s going to take somebody to clear (T)
  4. B, but with organised contact e.g. weekly telephone call
  5. I can’t tell what mood I’m going to be in
  6. People are busy, and you might get better
  7. B, but endings are important (T)





Given that these are all the comments made in relation to their choices, it is clear that those that chose A were much more likely to choose to justify their stance (43%) than those that chose B (12%).

What I learned from this is that I have potentially been doing a disservice to some clients based on my assumptions that people would, like me, prefer choice on the frequency of sessions. I intend to use this information during the initial consultation with clients to ascertain what their preference is with regards to this issue, and to make provision for those that want or need the structure of committing to scheduled counselling sessions, or that would like guidance from me. That is an issue in itself – why the client needs guidance from me – which could lead to important work.

I am hoping that this offering will promote discussion and debate on this topic and I appreciate all comments and contributions, regardless of compatibility with my way of thinking.

UPDATE April 2016 - I now only take on clients who can commit to weekly sessions as I have come to learn that the client's commitment to therapy is one of the most important factors in having a successful outcome. I believe that infrequent sessions are not cost effective as the disjointed nature means that the therapy can be inefficient. I have also now had the experience of a couple of years of weekly therapy (with breaks) and found it to be much more effective at getting to core issues.

Amanda Williamson is a professional counsellor working privately in central Exeter, Devon.


28 May 2012

Self-Destructiveness Workshop

It was over a week ago that I attended a super workshop entitled "Working with Self-Destructiveness" with Andy White. I wish I had got around to blogging about it the next day but I had work, and have only just got around to it. The regret is that some of the content was esoteric and quite abstract and hard to define in writing, and possibly even more so 9 days on.


The workshop was described as being for practicing counsellors who would like to strengthen their ability to work with issues of self-destructiveness in their client group. Andy White, who has stacks of initials after his name (Dip Adv Ex Psych, Dip RF, Dip Adv HIPS, Dip Psychosynthesis), is a very charismatic and creative individual and was a great teacher. 


First of all we went into groups of three to discuss self-destructiveness, then to thrash out a definition. My group came up with;


"Engaging in thoughts, actions or patterns of behaviour, which can be outside of conscious awareness, and are against our self-interest or authentic long-term goals and/or ideals."


Most groups came up with something roughly similar and there were philosophical and semantically-based challenges to each definition. It certainly got us thinking anyway. There were some pertinent quotes banded about by Andy, such as; 


"We are destroyed by anything with which we are unconsciously identified." Jung


There was a loose Venn diagram sketched alluding to the origins of inferiority and superiority; the inferiority being based upon the parts of ourselves that were not melded with Mummikins, and superiority where we had a sense of omnipotence and oneness with mother. Andy told us that inferiority and superiority are two sides of the same coins, that they exist in all of us and that there is a dialogue between them. 


I didn't take much in the way of notes, but I did jot down some names and quotes as they seemed very valuable. Andy explored self-destructiveness versus creativity and it edged into the realm of existentialism, with a great Viktor Frankl quote;


"Some refuse the loan of life to avoid the debt of death."


...and someone referred to as Hillman, who I can't for the life of me find reference to on the 'net;


"To create is to have a brush with death."


Spiraling well and truly into the vortex of existentialism, I am going to repeat this quote in it's entirety, lifted from a book Dionysus: Myth & Cult, by Walter Otto:


"He who begets something which is alive must dive down into the primeval depths in which the forces of life dwell. And when he rises to the surface, there is a gleam of madness in his eyes because in those depths death lives cheek by jowl with life. The primal mystery is itself mad–the matrix of the duality, the unity of the disunity, ..The more alive this life becomes, the nearer death draws, until the supreme moment when something new is created–when death and life meet in an embrace of mad ecstasy. The rapture and terror of life are so profound because they are intoxicated with death. As often as life engenders itself anew the wall which separates it from death is momentarily destroyed...Life which has become sterile totters to meet its end, but love and death have welcomed and clung to one another passionately from the beginning."


There was also a great Navajo story of the jumping mouse. I had goosebumps at the end of the story on the day, and his ending was way better. It entered the realm of psychosynthesis, as did the next part of the workshop, which was about our self-saboteurs.


The best learning, for me at least, is experiential and I very much enjoyed taking part in a visualisation exercise which involved being in a forest glade then taking a path through the trees to meet our internal saboteur (we all have one you know!). I found mine straightaway, but it morphed a few times, before settling down. We asked our saboteurs questions such as "What do you need" and "How can you help me". I quite like visualisations and the images came easily. It was fairly emotional for me, then we were invited to go back to the glade, then resurface to the room, and the everyday reality. Then we had to draw what we saw, with some crayons.


Off in pairs, we shared details of our self-saboteurs then in the larger group compared notes. What struck me, is that it seems that the self-saboteurs, an aspect of our subconscious, knows us better than we know them, which I found intriguing. People's images were very varied although many were archetypes in the Jungian sense. Here's a picture of mine (remember, crayons make for tricky drawing!); 



So, the next exercise was to remember a time when we had to make a very difficult choice, and discuss with a partner. Something that came up for me (and some others) was that life-changing decisions can involve a brush with death (when a decision is too agonising we may feel that it would be easier for fate to take away the decision for us) and that they involve our relationship with our shadow. Also, there were very existential agonies  for me - I felt like my self-construct was ripped apart and changed forever as there were permanent mental/neurological shifts happening.

We moved towards more philosophical discussion about the purpose of suffering and the concept of depression being something we should make friends with (something I agree with), that we could be "instructed by melancholy" (Thomas Moore - Care of the Soul). We ended up on sadism and masochism too - how did that happen?

The day went by far too quickly and I would definitely like to attend Andy's next workshop on working with dreams. He trained and worked in psychotherapy for years then found himself expressing himself creatively and is now a mosaic artist. 







23 May 2012

Devon DAAT Exploring Recovery Day, Exeter



Exciting things are happening in the world of recovery in Devon. I was delighted to be able to attend the Devon Drugs and Alcohol Team's (DAAT) Exploring Recovery Event which was held on Monday 21st May, at St James's Park.

The morning kicked off with an introduction to the day by Kristian Tomblin, manager of DAAT. We were encouraged from the start to think about our own definitions of recovery and try and identify which part of the recovery continuum our work belongs to. The continuum starts at one end with harm reduction and at the other end with a dependence free lifestyle.

During a further talk by Francis de Aguilar of Addictions Solutions UK. We were told that the various definitions of recovery agree that:


  • The individual's acceptance of the problem is key
  • Recovery flourishes best with abstinence
  • Partcipation in self-help groups is very helpful  and
  • Recovery often means big life style changes


Then there were some words from Ian Sherwood, from the National Treatment Agency, on offshoot of the Department of Health. My ears really pricked up when I heard him share these ideals for the recovery process:


  • Recovery is an individual, person-centred journey
  • Service users lead their treatment


He also stressed the importance of developing a therapeutic relationship and said that we require a "whole systems approach" i.e. all those involved in the recovery process are united in their approach. Whilst I really enjoyed hearing these things I was also wondering how these ideals would fit into the bureaucracy that I notice is an inevitable aspect of any public sector entity.

Next we split off to go to various workshops. My first selection, on Mental Health, was very much worth going to. It was run by John Lilley from Devon Partnership NHS Trust. There was a talk by a service user - a man who had been addicted to alcohol but, it was discovered, had underlying mental health problems. This helped to get the recovery issue into context. There was then a talk from somebody who worked for the trust but also had children who are or who had been service users - a very useful perspective. She listed 3 things that she said were helpful about the current system, and 3 things that weren't:

What doesn't help

  • Lots of differing opinions from professionals
  • Labelling e.g addictive personality. She believed that this gave her son an excuse to not strive for recovery
  • The lack of a personalised approach


What does help

  • The relationship one of her sons had over 2 years with a CPN (Community Psychiatric Nurse)
  • Simple advice at times of crisis - "support not rescue"
  • The 12-Step programme

John Lilley got us to examine the correlation between mental health and recovery - "the mental health and recovery interface" and we were asked in teams to pictorially represent currents problems with this and how we would like it to look ("Rich Pictures"). Cue lots of interesting, metaphorical and frankly bizarre illustrations involving lots of bags of cash and shiny happy people.

The second workshop I attended was the Devon Drug Service talk for which I was a teeny bit late having got lost in the maze of corridors. This was a straightforward chat about the recent changes they have made and challenges faced. The way drug addiction was handled in the past was to put users onto methadone, a "holding bay" - parking users and hoping things will change. However, switching to methadone does not deal with the problem of "me". Now there is more emphasis on psychosocial intervention and there are workshops in place to educate users. DDS are attempting to bridge the gap between treatment for addiction and reintegration into society.

A couple of interesting points that came up in this talk was the importance of out of hours support for users who may need support at times of crisis. Also,  DDS expressed that although the recent financial cuts have been unfortunate, it has prompted creative thinking in their approach.

There were other workshops available - SMART Recovery, Soberlink, Alcoholics Anonymous, Howell Road Recovery Community and Narcotics Anonymous.

Lunch was a total carbfest, and a very enjoyable one at that (pasta, quiche, sandwiches, cake).

After lunch we were treated to an incredibly powerful poetry recital by Steve Duncan which brought tears to my eyes, such was it's powerful and poignant message. I think it was called "Welcome to My Judgment Room" and it was empathy, horror and shame inducing all at once. You can find a different poem recited on a youtube performance here.

We all split off into groups of 10 for roundtable discussions asking 4 questions about recovery - what is the most important stage? What is going well? What are the gaps? And what proposal would we make to improve recovery?

These were all fedback to the wider group and there was a lot of overlap in the proposals. People wanted greater collaboration between agencies and an improvement in access to the service users ("multi-agency case conferencing", "professional networking site", "service mapping", "central communications hub").

There was more poetry and some feedback about what delegates had written on the "What Recovery Means to Me" wall (legitimate graffiti!). Unfortunately, the event was running a bit behind and I had to slip out early due to a childcare catastrophe.

What did I get out of it? Well, I did my fair share of SMART Recovery promotion, seeing as I wholeheartedly believe in it and there were some there, working in the addictions industry who knew nothing about it. In fact, I think that SMART Recovery deals with the integration into society aspect of recovery very well, which was a theme that arose more than once that day.

There was also the promise of a shift in perspectives and approaches to addiction; more peer-led mentoring and educating, a client-led recovery system and the bringing together of the various agencies involved in recovery. I also heard mooting of the importance of therapeutic alliance and the relational aspect. Music to my humanistic ears.

I did put my feelers out with regards to one-one therapeutic work as previous readers will know, I have a particular interest in the field of addictions, but there doesn't seem to be much in the way of funds for that purpose.

17 May 2012

SMART Recovery - addictive behaviour support and training



I have recently been doing some online training for an organisation called SMART Recovery. I came across them by accident, when a local facilitator and representative of SMART Recovery found my blog on REBT versus CBT and called to ask about that. We got chatting and I found out what he does - facilitates meetings for people with addictive behaviour issues. 

The chap in question had some good things to say about the system, so I looked into it further as I have an interest in the field of addictions. As some of you know, I did a voluntary placement with Chandos House Treatment Centre in Bristol last year (blog posts here and here).

I read up on SMART Recovery, attended a couple of meetings (they are open to interested professionals - just ask beforehand) and have just completed the online meeting facilitator training. I am fortunate enough to be able to attend Devon Drugs and Alcohol Action Team's Exploring Recovery Event day this Monday 21st May, as a professional interested in substance misuse, sharing what I have seen of how SMART Recovery works. This will be an opportunity for people from different agencies dealing with addiction to come together and share ideas. SMART stands for Self Management and Recovery Training, by the way.

I would sum up what I know of SMART Recovery thus:

1) It is a meetings based system for self-help to educate, inspire and support those committed to dealing with their addictive behaviour. This can involve any form of addictive behaviour - drugs, alcohol, gambling, compulsive shopping etc.

2) It draws heavily from Albert Ellis' Rational Emotive Behaviour Therapy which, as some of you may know, I am a huge fan of, in contrast to CBT which I think is more feeble (blog post on REBT versus CBT here). The sessions involve teaching the ABC system - A is the activating event, C is the emotional consequence. Initially clients will have a tendency to say that A causes C, For example, if I fail my exam then I will feel awful. We teach the client to see that there is a B - their beliefs about A, and this is what is causing the problem. D is to dispute the belief - the irrational outlook and E is the new, effective, rational outlook. So in this example, the belief might be, if I fail my exam it will ruin my life and I will be a failure. Well, the client might really be believing that but through Socratic questioning we can help the client to challenge their sedimented belief and see that it is their own irrational beliefs that are leading them to feel so anxious. So the anxiety will reduce. Of course, this is to be delivered in an understanding and empathic way. I have seen it work very well with the SMART Recovery meetings. Eg Somebody feels terrible because they've had a relapse. Then feeling awful about the relapse then makes them more likely to stay lapsed, because they feel so terrible about themselves. By ABC'ing them - which they do in groups at the meetings, and are given a handbook to do it at home, they can feel less bad about lapsing, and therefore not likely to relapse. The B for them might be "if I lapse then that proves I'm a failure so I might as well carry on being the failure I so obviously am". The D - disputing, would be that nowhere is it said or written that lapsing makes you a failure. The person can feel regret at their action but not shame, for they are human! It's the fundamentally humanistic quality of REBT that I like so much, but also that the client can take away a system of help which they can apply to other irrational thoughts in the future.

3) There is no affiliation with any religion, which makes it a good alternative to those that are uncomfortable with that aspect of Alcoholics Anonymous.

4) The belief behind the Smart Recovery system is that nobody is an addict; they have problems with addictive behaviour.  The use of words such as "addict" and "alcoholic" are banned at meetings to ensure that there is a clear distinction between the person and their behaviour. I think that this fundamentally humanistic stance helps attendees to stop judging themselves (and others) - judging oneself leads to more bad feelings - so why do it? REBT fosters unconditional self-acceptance (USA). Unconditional other acceptance is a natural by-product of USA.

5) In contrast to Alcoholics Anonymous, people who attend meetings are invited to attend for as long as they wish to. When they feel they no longer need to attend there is no pressure to do so. The belief is that a person can choose to make changes to their addictive behaviour and can get the support when they feel that they need it. When they no longer feel they need it they can stop. People with addictive behaviours are not believed to be addicts all their lives - they can make choices. SMART Recovery believes that calling people addicts or the like promotes a sense of helplessness at their situation.

6) The system involves many tried and tested tools to help people make changes, such as the Motivational Matrix, and the Hierarchy of Values. I have tried these on friends and family, and the odd client, and they are valuable and effective.

I think that SMART Recovery will continue to go from strength to strength. The meetings I attended had a very warm and sharing atmosphere. There is really good work going on here, and sometimes attendees go on to become facilitators - using what they learned to transform their lives to help transform the lives of others. I found the attendees and facilitators inspirational and it is certainly a privilege to be able to be part of their sharing.  I look forward to learning more at the Exploring Recovery Event on Monday and no doubt will have something to impart next week.

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